Consistent Microsoft 365 administration
Growing businesses need regular tenant work, but not always a dedicated administrator. Ongoing Tenant Care provides scheduled support for agreed services, with direct access to someone who understands your environment.
Support can include
- User onboarding and offboarding
- Licence allocation reviews
- Mailboxes, aliases and groups
- Admin and access changes
- Teams membership and policies
- SharePoint permissions and sites
- OneDrive administration
- Service troubleshooting
- Planned improvement projects
- Vendor escalation support
How ongoing support works
1
Baseline the tenant
We confirm the current environment, priorities, authorised contacts and support boundaries.
2
Agree the service
You receive a defined monthly or project-based scope, including how requests and approvals are handled.
3
Maintain and improve
I complete agreed work, keep relevant notes and recommend sensible improvements as needs change.
Clear support boundaries
Support is delivered on an agreed scheduled, project or monthly basis. It is not positioned as a 24/7 helpdesk or emergency response service unless separately agreed in writing.